Privacy Policy

 

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor's IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar privacy policy is available here: https://automattic.com/privacy/. Once you have approved your comment, your profile picture will be publicly visible in the context of your comment.

Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Site visitors can download and extract any location data from images on the website.

Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is deleted when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen display cookies last for one year. If you select “Remember me,” your login will last for two weeks. If you log out of your account, the login cookies will be deleted.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie contains no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor had visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

How long we keep your data
If you leave a comment, the comment and its metadata are retained indefinitely. This allows us to recognize and approve any follow-up comments automatically rather than placing them in a moderation queue.

For users who register on our website (if any), we also store the personal data they provide in their user profile. All users can see, edit, or delete their personal data at any time (except they cannot change their username). Site administrators can also see and edit this information.

What rights you have over your data
If you have an account on this site or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we delete any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal or security purposes.

Where we send your data
Visitor comments may be checked through an automated spam detection service.

What we collect and store
When you visit our site, we will track:

Products you have viewed: we will use this, for example, to show you products you have recently viewed
Location, IP address and browser type: we will use this for purposes such as estimating taxes and costs

shipping
Shipping address: We will ask you to provide this so that we can, for example, estimate shipping before you place your order and send you the order!

We will also use cookies to keep track of the contents of your shopping cart as you browse our site.

When you purchase from us, we will ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details, and optional account information such as your username and password. We will use this information for purposes such as:

Sending you information about your account and order
Respond to your requests, including refunds and complaints
Process payments and prevent fraud
Set up an account with us
Comply with any legal obligations we have, such as calculating taxes
Improve our store offerings
Send you marketing messages if you choose to receive them
If you create an account, we will store your name, address, email address, and phone number, which will be used to complete the checkout for future orders.

We generally keep information about you for as long as we need it for the purposes for which we collect and use it, and we are not legally obligated to continue to keep it. For example, we will keep order information for 5 years for tax and accounting purposes. This includes your name, email address, and billing and shipping address.

We will also keep comments or reviews if you choose to leave them.

Who on our team has access
Members of our team have access to the information you provide to us. For example, both administrators and store managers have access to:

Order information, such as what was purchased, when it was purchased, and where it should be sent; and
Customer information, such as your name, email address, and billing and shipping information.

Members of our team have access to this information to help fulfill orders, process refunds, and provide support.

What we share with others
We share information with third parties who help us fulfill our orders and provide our store services.

Payments
We accept payments via PayPal. When we process your payment, some of your data will be transferred to PayPal, including information required to process or process your payment, such as your purchase amount and billing information.

For more details, please see PayPal's Privacy Policy.

What personal data we collect and why we collect it
We will begin tracking your cart as soon as you add an item to your cart and enter your email address or phone number in the checkout form or pop-up. If you are logged into your account, we will begin tracking your cart immediately after you add an item to your cart.

We store both the contents of your shopping cart and the information you provide on a purchase form or pop-up to:

Send you a transactional email or SMS about an abandoned shopping cart
Improve customer service by restoring the data you entered on the order form in case you leave or accidentally refresh the page
How long we keep your information
We will store abandoned shopping cart information for 180 days for the purpose of restoring abandoned shopping cart and checkout form data. This includes your name, billing address, shipping address, email address, phone number, location, and additional information.

Who has access
Our store administrators and store managers have access to the abandoned shopping cart information you provide.

Who we share your information with
We may share abandoned shopping cart information with third parties that help us send abandoned shopping cart reminders; for example, ActiveCampaign, GetResponse, MailChimp, or BulkGate.